I hate Allied Van Lines

This is the most frustrating household move I have ever made.

I arranged to have Allied Van Lines move my household goods to Texas. No problems.
The transportation costs were around $6400 but we move an entire house and the estimate was $6200. No problems.
Our goods were picked up on 19 November and did not make it to Fort Worth until 28 November (still within the 6-11 day window). No problems.
The driver did not call and tell us he had arrived. Instead, the goods went straight to storage at Allied's local warehouse. Problems begin.
The local warehouse did not call and tell us our furniture had been delivered. Additional charges are now accumulating unbeknownst to us. Problems are increasing in scope.
The still happy couple finish negotiating a lease on Wednesday, 30 November, taking their time, since they did not know their goods were in town. The couple calls the driver, who admits that he dropped the goods off at Allied on Monday. The couple calls Allied and are informed that no crews or trucks will be available until 06 December and that storage fees will be charged (no amount stated) for the entire time. Awareness of problems begins.
The not so happy couple contact the Hartford office on Friday to see what can be done about these storage charges, since they were ready to receive delivery. Hartford says too bad, so sad, you should have called us first. Couple is frustrated, but is only expecting to pay a few hundred dollars extra.
The soon to be extremely unhappy couple begin receiving phone calls on 05 November, reminding them of the 06 November delivery and informing them that $2400 in additional charges and fees must be paid or the goods would not be delivered. Many bad words were thought and stated out loud. Many many many bad words. The Hartford office was called but they were not responding to voicemail. Wife had a meltdown. Being concerned for the continued health of pregnant wife, husband folds and pays outrageous fees to Allied but vows to get lawyer. Hartford office now calling and apologizing but explain that the $2500 was actually discounted from $4000 in additional unestimated fees. Husband now vows to destroy Allied Van Lines by any and all legal means available.

WANTED: Hungry, ambitious member of the Texas state bar seeking to make a name and pile of money from a big company.

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